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SKILLS & ACHIEVEMENTS

PROFESSIONAL SKILLS

HOSPITALITY
OPERATIONS
  • Housekeeping Management. 
  • 4-Star and 5-Star Standards Maintenance.
  • Food & Beverage Service & Operations.
  • Guest Relations.
  • Customer Service Excellence.
  • Table Setting & Service Procedures.
  • POS System Operation & Payment Handling. 
COMMUNICATION & INTERPERSONAL
  • Customer Service. Communication.
  • Team Coordination & Collaboration.
  • Active Listening & Problem-Solving.
  • Attention to Details.
  • Multilingual: [English, Malay, Mandarin]. 
LEADERSHIP & ADAPTABILITY
  • Resilience & Thriving Under Pressure. 
  • Quick Learner.
  • Adaptable to New Roles. 
  • Effective Multitasking in Fast-Paced Environments. 
  • Time Management.
  • Operational Efficiency.
DIGITAL
PROFICIENCY
  • Microsoft Office Suite (Word, Excel, PowerPoint). 
  • Email Communication. 
  • Social Media Awareness. :[Oracle's Simphony POS for food and beverage management]. 

ACHIEVEMENTS

Girl's Brigade Young Leadership

Engaging with the Girl's Brigade enriched my leadership and adaptability skills. Leading parades taught me to remain composed and captivating. It's a fulfilling experience that not only bolstered my confidence but also reinforced my passion for nurturing growth in myself and others.

World Chefs Academy

I'm grateful for the opportunity to explore this field and expand my knowledge of sustainable practices in food handling.

Food & Hospitality Malaysia Event

Food & Hospitality Malaysia is the leading trade event that unites industry experts. This biennial showcase creates valuable connections for exhibitors and buyers, enhancing opportunities across the region’s food and hospitality sectors.